Socio-Technical Infrastructure
Also known as: Sociotechnical System
The interconnected combination of social structures (institutions, policies, norms, relationships) and technical systems (software, hardware, platforms) that together shape how people interact with technology and each other. In accessibility contexts, socio-technical infrastructure determines how access is organized, distributed, and sometimes restricted — recognizing that barriers are rarely purely technical or purely social but emerge from interactions between people, policies, and systems.