Born Accessible: Exploring Organizational Practices at CNIB

An exploration of how the Canadian National Institute for the Blind (CNIB) embeds accessibility into its organizational DNA, from procurement and development processes to training and culture. Based on direct experience working within the organization.

Organizations that treat accessibility as a foundational practice rather than a compliance checkbox achieve better outcomes. Key factors include executive buy-in, accessibility expertise embedded in teams, accessible procurement policies, and a culture where accessibility is everyone's responsibility.

A practical case study for any organization wanting to move from reactive accessibility remediation to proactive 'born accessible' practices.