Articles
Original articles on digital accessibility, research, and practice.
2 results found tagged artificial intelligence.
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Machine Learning and Digital Accessibility: What Works, What Fails, and What Gets Lost in Between
AI is simultaneously the most promising tool and the most documented source of harm in recent accessibility research. This article examines approximately 235 papers revealing where machine learning helps — captioning accuracy improved by 5.6%, web navigation 52% faster, audio description production halved — and where it fails: fabricating image descriptions, reproducing ableist stereotypes in career chatbots, homogenising personalised AAC tools, and systematically excluding anyone whose body or speech falls outside training data norms.
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The Current State of Digital Accessibility Research and AI: What 137 Papers Tell Us
A comprehensive analysis of 137 peer-reviewed accessibility research papers published between 2021 and 2025, examining how AI is simultaneously the most promising tool and the most concerning threat in digital accessibility.