Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Emotionally Oriented Analysis of the Experiences of Visually Impaired People on Facebook

  Cristiane N. Nobre, Magali R. G. Meireles, Débora B. F. Da Silva, Alberto H. Faria, Niltom Vieira (2018) — ACM Transactions on Accessible Computing (TACCESS)

  This paper investigates the emotional experiences of visually impaired Facebook users compared to sighted users, using the PANAS (Positive and Negative Affect Schedule) psychological instrument. The research addresses a gap in accessibility literatur…

  • blindness
  • low vision
  • social media accessibility
  • Facebook
  • emotional design
  • user experience
  • PANAS
  • social inclusion

• Online News Videos: The UX of Subtitle Position

  Michael Crabb, Rhianne Jones, Mike Armstrong, Chris J. Hughes (2015) — ASSETS '15: Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility

  This BBC-funded research investigates whether repositioning subtitles from their traditional placement within a video to below the video frame improves user experience for online news content. The study addresses a gap in captioning research: while t…

  • subtitles
  • captions
  • deaf accessibility
  • user experience
  • video accessibility
  • personalization
  • online media
  • web video
  • hearing impairment

• Breaking Barriers to Digital Literacy: An Intergenerational Social-Cognitive Approach

  Keith Atkinson, Jaclyn Barnes, Judith Albee, Peter Anttila, Judith Haataja, Kanak Nanavati, Kelly Steelman, Charles Wallace (2016) — Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '16)

  This experience report presents narratives from learners and student tutors participating in the BASIC (Building Adult Skills in Computing) program at Michigan Technological University, which has paired university students with older community member…

  • aging
  • digital literacy
  • digital divide
  • education
  • collaborative learning
  • self-efficacy
  • cognitive accessibility
  • user experience

• Help Kiosk: An Augmented Display System to Assist Older Adults to Learn How to Use Smart Phones

  Zachary Wilson, Helen Yin, Sayan Sarcar, Rock Leung, Joanna McGrenere (2018) — Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '18)

  This demonstration paper presents Help Kiosk (HK), a system that uses a large 19-inch touchscreen display to temporarily augment a smartphone's small screen during learning episodes for older adults. The system addresses two converging trends: rapidl…

  • aging
  • mobile accessibility
  • digital literacy
  • learning
  • older adults
  • scaffolding
  • smartphone
  • user experience
  • display technology

• Improving the Accessibility of Dynamic Web Content for Older Users

  Darren Lunn, Simon Harper (2011) — Proceedings of the International Cross-Disciplinary Conference on Web Accessibility (W4A)

  This paper presents the SCWeb2 (Senior Citizens on the Web 2.0) Assistant Tool, a browser extension designed to help older users understand and interact with dynamic Web 2.0 content. The authors build on their previous research showing that older use…

  • aging
  • dynamic content
  • web accessibility
  • cognitive accessibility
  • AJAX
  • rich internet applications
  • user experience
  • browser extension

• APSIS4all: Personalisation as a Strategy to Ensure Accessibility and Enhance User Experience of Public Digital Terminals

  R. Ignacio Madrid, Christopher Bailey (2014) — Proceedings of the 11th Web for All Conference (W4A)

  This paper presents the APSIS4all project, a European Commission-funded initiative that uses personalisation to make Public Digital Terminals (PDTs) — specifically ATMs and Ticket Vending Machines (TVMs) — accessible to people with disabilities, olde…

  • kiosk accessibility
  • personalization
  • public digital terminals
  • ATM accessibility
  • user experience
  • assistive technology
  • NFC
  • sign language avatar
  • user profiles
  • adaptive interfaces

• The User Experience: Designs and Adaptations

  Vicki L. Hanson (2004) — Proceedings of the 2004 International Cross-Disciplinary Workshop on Web Accessibility (W4A)

  This keynote-style paper from IBM's Watson Research Center by Vicki Hanson argues that web accessibility standards and guidelines, while necessary, do not guarantee a usable or satisfying experience for people with disabilities. The paper distinguish…

  • low vision
  • aging
  • cognitive accessibility
  • user experience
  • personalization
  • text-to-speech
  • page adaptation
  • web design
  • usability
  • color contrast
  • visual crowding
  • content reflow

• Evaluation of Assistive Technologies from the perspective of Usability, User Experience and Accessibility: a Systematic Mapping Study

  Tatiany Xavier de Godoi, Guilherme Corredato Guerino, Natasha Malveira C. Valentim (2021) — Proceedings of the XX Brazilian Symposium on Human Factors in Computing Systems (IHC)

  This systematic mapping study (SMS) investigates how assistive technologies (ATs) are evaluated from the perspectives of usability, user experience (UX), and accessibility — three interrelated but distinct software quality factors. The authors search…

  • assistive technology
  • usability
  • user experience
  • accessibility evaluation
  • systematic review
  • research methodology
  • AT abandonment
  • evaluation instruments
  • quality assurance

• Age and Web Access: The Next Generation

  Vicki L. Hanson (2009) — Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibility (W4A)

  This paper challenges the common assumption that technology difficulties experienced by older adults are a fixed characteristic of aging that will naturally disappear as tech-savvy younger generations grow old. Hanson argues that the relationship bet…

  • aging
  • older adults
  • digital divide
  • cognitive accessibility
  • user experience
  • browser augmentation
  • generational differences
  • fluid intelligence

• Understanding Web Accessibility and Its Drivers

  Yeliz Yesilada, Giorgio Brajnik, Markel Vigo, Simon Harper (2012) — Proceedings of the International Cross-Disciplinary Conference on Web Accessibility (W4A)

  This highly cited study surveyed over 300 people with an interest in web accessibility to investigate how the community defines accessibility, what motivates people to work on it, and which definitions are most widely accepted. The authors note that …

  • accessibility theory
  • accessibility definitions
  • user experience
  • usability
  • accessibility policy
  • community
  • standards
  • disability models