Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Designing with Tensions: Understanding Professionals' Needs in Integrating AI Chatbots for Wheelchair Assessment Services in Low- and Middle-Income Countries

  Wen Mo, Aneesha Singh, Amid Ayobi, Catherine Holloway (2025) — Proceedings of the 27th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2025)

  This paper investigates the potential and limitations of integrating AI chatbots into wheelchair assessment services in low- and middle-income countries (LMICs), where approximately 65-95% of people needing wheelchairs lack access to one. The researc…

  • wheelchair provision
  • AI chatbot
  • assistive technology services
  • low- and middle-income countries
  • digital health
  • wheelchair assessment
  • tension-informed design
  • rehabilitation