Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Accessible Web Chat Interface

  Valentyn Melnyk (2014) — Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS)

  This paper addresses the accessibility of web chat widgets — ubiquitous real-time communication tools embedded in web applications for customer support, social interaction, and service delivery. Screen readers like JAWS, VoiceOver, and NVDA do not re…

  • web accessibility
  • screen readers
  • dynamic content
  • ARIA
  • web widgets
  • chat accessibility
  • blindness