Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Reading Between the Guidelines: How Commercial Voice Assistant Guidelines Hinder Accessibility for Blind Users

  Stacy M. Branham, Antony Rishin Mukkath Roy (2019) — Proceedings of the 21st International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2019)

  This paper presents a qualitative document review of public-facing voice assistant design guidelines published by five leading commercial vendors — Amazon (Alexa), Google (Google Assistant), Microsoft (Cortana), Apple (Siri), and Alibaba (Xiao AI) — …

  • voice assistant
  • blind
  • visual impairment
  • conversational user interfaces
  • design guidelines
  • Alexa
  • Siri
  • Google Assistant
  • screen readers
  • accessibility barriers