Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Cognitive Accessibility of Digital Payments: A Literature Review

  Jiamin Dai, John Miedema, Sebastian Hernandez, Alexandra Sutton-Lalani, Karyn Moffatt (2023) — Proceedings of the 20th International Web for All Conference (W4A '23)

  This literature review examines 30 scholarly publications (2012-2022) to characterize the cognitive accessibility challenges and design strategies for digital payments, focusing on the experiences of older adults and people with neurodiverse needs in…

  • cognitive accessibility
  • financial technology
  • digital payments
  • banking accessibility
  • older adults
  • neurodiversity
  • dementia
  • intellectual disability
  • mental health
  • digital inclusion
  • CBDC
  • literature review
  • cryptocurrency accessibility

• accessFinTech: Designing Accessible Financial Technology

  Jiamin Dai, Benjamin M. Gorman, Garreth W. Tigwell, Helena Marie Lyhme, Belén Barros Pena, Karyn Moffatt, Celine Latulipe (2024) — Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2024)

  This workshop proposal addresses the growing need for accessible financial technology (fintech) as digital banking, mobile payments, and cryptocurrencies become increasingly central to economic and social participation. The authors define fintech as …

  • financial technology
  • fintech
  • digital payments
  • banking accessibility
  • cognitive accessibility
  • older adults
  • financial delegation
  • digital inclusion
  • cryptocurrency accessibility
  • CBDC