Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• "Computer Says No": Disabled Welfare Experiences and Envisioned Futures Under AI Governance

  Humphrey Curtis, Adam D G Jenkins, Alistair Gentry, Sioban Zacharek, Sally McVicker, Timothy Neate, Filip Bircanin (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  Curtis and colleagues investigate how people with aphasia — a language impairment most often caused by stroke that affects reading, writing, speech, and comprehension — experience the increasingly digitised and AI-automated UK welfare state, and how …

  • AI
  • artificial intelligence
  • AI governance
  • algorithmic decision-making
  • aphasia
  • welfare
  • digital exclusion
  • participatory design
  • design fiction
  • disability rights
  • critical HCI
  • government services
  • hostile design
  • communication disability

• Web Accessibility Testing for Singapore Government e-Services

  Zui Young Lim, Jia Min Chua, Kaiting Yang, Wei Shin Tan, Yinn Chai (2020) — Proceedings of the 17th International Web for All Conference (W4A)

  This paper from Singapore's Government Technology Agency presents a customized automated accessibility testing tool designed specifically for government e-service developers. The authors identified two core problems: Singapore's low accessibility mat…

  • automated testing
  • web accessibility
  • government services
  • accessibility evaluation
  • CI/CD
  • contextual inquiry
  • agile development