Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Teach or Design? How Older Adults' Use of Ticket Vending Machines Could Be More Effective

  Michael Sengpiel (2016) — ACM Transactions on Accessible Computing

  This study addresses the "teach or design" debate in accessible technology by comparing two interventions to improve older adults' use of ticket vending machines (TVMs). The research recruited 62 older adults (mean age 68) and 62 younger adults (mean…

  • older adults
  • public access systems
  • universal usability
  • computer literacy
  • kiosk design
  • training