Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Understanding How Accessibility Practices Impact Teamwork in Mixed-Ability Teams that Collaborate Virtually

  Crescentia Jung, Kexin Cheng, Sharon Heung, Malte F. Jung, Shiri Azenkot (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper examines how accessibility practices shape teamwork in mixed-ability teams—teams composed of disabled and non-disabled members—who collaborate virtually. While prior research has documented individual access barriers and the accom…

  • mixed-ability teams
  • virtual collaboration
  • remote work
  • teamwork
  • accessibility practices
  • allyship
  • access labor
  • workplace accessibility
  • qualitative research

• Accessibility-Driven Information Transformations in Mixed-Visual Ability Work Teams

  Yichun Zhao, Miguel A. Nacenta, Mahadeo A. Sukhai, Sowmya Somanath (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This paper presents a five-day diary study with follow-up interviews and two focus groups, examining how mixed-visual ability work teams perform accessibility-driven information transformations. The authors recruited 30 participants (18 BLV, 12 sight…

  • blind and low vision
  • workplace accessibility
  • mixed-ability teams
  • diary study
  • invisible work
  • information representation
  • assistive technology
  • CSCW
  • access intimacy

• Anticipate and Adjust: Cultivating Access in Human-Centered Methods

  Kelly Mack, Emma McDonnell, Venkatesh Potluri, Maggie Xu, Jailyn Zabala, Jeffrey Bigham, Jennifer Mankoff, Cynthia Bennett (2022) — CHI Conference on Human Factors in Computing Systems

  This paper investigates how accessibility experts make human-centered research methods accessible for both disabled participants and disabled facilitators. Through 17 interviews with US and Canadian accessibility experts (13 researchers and 4 communi…

  • research methods
  • accessibility
  • disability
  • participatory design
  • user research
  • inclusive research
  • access labor
  • crip time
  • interdependence
  • mixed-ability teams

• Mixed Abilities and Varied Experiences: a group autoethnography of a virtual summer internship

  Kelly Mack, Maitraye Das, Dhruv Jain, Danielle Bragg, John Tang, Andrew Begel, Erin Beneteau, Josh Urban Davis, Abraham Glasser, Joon Sung Park, Venkatesh Potluri (2021) — Proceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper presents a group autoethnography of Microsoft Research's Ability Team during the summer 2020 virtual internship — the company's first all-remote intern cohort. Eleven team members (6 authors, 5 meta-authors) journaled their experiences ove…

  • remote work
  • mixed-ability teams
  • autoethnography
  • virtual collaboration
  • workplace accessibility
  • access labor
  • allyship
  • invisible disability
  • accommodation
  • video conferencing