Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
9 results found tagged remote work.
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Understanding How Accessibility Practices Impact Teamwork in Mixed-Ability Teams that Collaborate Virtually
This CHI 2026 paper examines how accessibility practices shape teamwork in mixed-ability teams—teams composed of disabled and non-disabled members—who collaborate virtually. While prior research has documented individual access barriers and the accom…
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Mosaic: Collaborative Ways for Older Adults to Use Their Expertise through Information Technologies
This SIGACCESS Newsletter article from IBM Research Tokyo and the University of Tokyo argues that accessibility research for older adults has focused too narrowly on healthcare and assistive tools that compensate for declining abilities, and proposes…
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Video Conferencing Tools: Comparative Study of the Experiences of Screen Reader Users and the Development of More Inclusive Design Guidelines
This comprehensive study investigates the accessibility and usability of three major video conferencing platforms—Zoom, Google Meet, and Microsoft Teams—for blind and visually impaired people using screen readers. Conducted during the COVID-19 pandem…
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Working Together: Technology as the Foundation for Better Employment Outcomes for People with Disability
Written by Australia's Disability Discrimination Commissioner at the Australian Human Rights Commission, this keynote paper draws on the findings of the 2016 "Willing to Work" national inquiry into employment discrimination against older Australians …
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Accessibility to Work from Home for the Disabled: The Need for a Shift in Management Style
This short paper argues that working from home (telecommuting) offers significant benefits for people with disabilities but requires a fundamental shift in management practices to succeed. The author synthesizes research and policy evidence from Aust…
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Mixed Abilities and Varied Experiences: a group autoethnography of a virtual summer internship
This paper presents a group autoethnography of Microsoft Research's Ability Team during the summer 2020 virtual internship — the company's first all-remote intern cohort. Eleven team members (6 authors, 5 meta-authors) journaled their experiences ove…
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Interdependent Variables: Remotely Designing Tactile Graphics for an Accessible Workflow
This experience report documents how a team of blind and sighted colleagues at Apple created an accessible collaborative workflow for a data visualization research project. Rather than focusing on making end products accessible, the paper addresses t…
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Distance Meetings During the Covid-19 Pandemic: Are Video Conferencing Tools Accessible for Blind People?
This paper evaluates the accessibility of three major video conferencing platforms — Zoom, Google Meet, and Microsoft Teams — for blind users who rely on screen readers and keyboard navigation. Conducted during the COVID-19 pandemic when video confer…
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"If I'm supposed to be the facilitator, I should be the host": Understanding the Accessibility of Videoconferencing for Blind and Low Vision Meeting Facilitators
This paper investigates how blind and low vision (BLV) professionals facilitate meetings using videoconferencing tools like Zoom, Microsoft Teams, and Google Meet, and the unique accessibility challenges they face in leadership roles. While prior res…