Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Looking Beyond the Screen to Study the Technology Use of Older People Experiencing Cognitive Concerns

  Ruipu Hu, Eun Kyoung Choe, Amanda Lazar (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper is a week-long qualitative study of how ten older adults with cognitive concerns — nine with Subjective Cognitive Decline (SCD) and one with Mild Cognitive Impairment (MCI), ages 50s–80s, six Mandarin-speaking — use videoconferenc…

  • older adults
  • aging
  • cognitive accessibility
  • cognitive concerns
  • subjective cognitive decline
  • mild cognitive impairment
  • videoconferencing
  • distributed cognition
  • diary study
  • reflexive thematic analysis
  • aging in place
  • design for aging

• Remotely Co-Designing Features for Communication Applications using Automatic Captioning with Deaf and Hearing Pairs

  Matthew Seita, Sooyeon Lee, Sarah Andrew, Kristen Shinohara, Matt Huenerfauth (2022) — Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems (CHI '22)

  This CHI 2022 paper addresses two intertwined problems. First, methodologically, how can co-design research involving both Deaf/Hard-of-Hearing (DHH) and hearing participants be conducted remotely during and beyond COVID-19, when in-person sessions a…

  • automatic speech recognition
  • deaf and hard of hearing
  • participatory design
  • co-design
  • videoconferencing
  • captioning
  • captions
  • mixed-ability
  • accessibility research
  • remote research

• Assistive Social Interaction for Non-Speaking People Living in the Community

  Nick Hine, John L. Arnott (2002) — Proceedings of the Fifth International ACM Conference on Assistive Technologies (Assets '02)

  This paper addresses the social isolation experienced by non-speaking people living independently in the community, a problem intensified by the shift from institutional to community-based care in the UK. The authors argue that while community care a…

  • AAC
  • social isolation
  • community care
  • videoconferencing
  • multimedia
  • storytelling
  • social interaction
  • remote communication
  • independent living
  • speech impairment

• Mixed Local and Remote Participation in Teleconferences from a Deaf and Hard of Hearing Perspective

  Christian Vogler, Paula Tucker, Norman Williams (2013) — Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This experience report describes the accessibility challenges faced by deaf and hard of hearing members of the FCC's Emergency Access Advisory Committee (EAAC) during 2.5 years of collaboration with 25-30 hearing committee members in mixed local and …

  • deaf accessibility
  • hard of hearing
  • teleconferencing
  • videoconferencing
  • sign language
  • CART
  • video relay service
  • remote participation
  • telecommunications accessibility

• Crowd Caption Correction (CCC)

  Rebecca Perkins Harrington, Gregg C. Vanderheiden (2013) — Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility (Assets '13)

  This short paper presents Crowd Caption Correction (CCC), a feature that allows meeting participants or authorized third parties to correct errors in real-time captions during telecollaboration sessions. Captions are critical for deaf and hard of hea…

  • captioning
  • deaf and hard of hearing
  • crowdsourcing
  • telecollaboration
  • real-time captioning
  • universal design
  • open source
  • transcription
  • videoconferencing

• Enriching Social Sharing for the Dementia Community: Insights from In-Person and Online Social Programs

  Jiamin Dai, Karyn Moffatt (2023) — ACM Transactions on Accessible Computing

  This paper presents a comparative study of in-person and virtual social programs for people with dementia, examining how the COVID-19 pandemic transformed community-based social engagement. The research centers on "Tales & Travels," a storytelling pr…

  • dementia
  • cognitive accessibility
  • social computing
  • videoconferencing
  • caregivers
  • community programs
  • COVID-19
  • remote interaction
  • older adults

• Student and Teacher Perspectives of Learning ASL in an Online Setting

  Garreth W. Tigwell, Roshan L Peiris, Stacey Watson, Gerald M. Garavuso, Heather Miller (2020) — Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2020)

  This experience report examines the challenges and opportunities of teaching and learning American Sign Language (ASL) online during the COVID-19 pandemic, from the perspectives of both students and a Deaf instructor at Rochester Institute of Technol…

  • deaf and hard of hearing
  • sign language
  • education accessibility
  • videoconferencing
  • remote learning
  • communication accessibility
  • COVID-19

• Deaf and Hard-of-Hearing Users' Preferences for Hearing Speakers' Behavior during Technology-Mediated In-Person and Remote Conversations

  Matthew Seita, Sarah Andrew, Matt Huenerfauth (2021) — Proceedings of the 18th International Web for All Conference (W4A)

  This paper presents the first quantitative evidence of Deaf and hard-of-hearing (DHH) individuals' preferences for specific speech and non-verbal behaviors from hearing conversational partners during technology-mediated communication. The researchers…

  • deaf and hard of hearing
  • automatic speech recognition
  • videoconferencing
  • communication accessibility
  • speechreading
  • deaf accessibility
  • social interaction

• Improving the Accessibility of Screen-Shared Presentations by Enabling Concurrent Exploration

  Danyang Fan, Sasa Junuzovic, John Tang, Thomas Jaeger (2023) — Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper addresses a fundamental gap in remote meeting accessibility: when presenters screen-share slides during video calls, blind and low vision (BLV) screen reader users have no adequate way to independently explore slide content in real-time. W…

  • screen reader
  • blindness
  • presentations
  • screen sharing
  • spatial audio
  • cognitive load
  • videoconferencing
  • concurrent exploration
  • Microsoft Teams

• Jod: Examining Design and Implementation of a Videoconferencing Platform for Mixed Hearing Groups

  Mittal, Anant, Gupta, Meghna, Poddar, Roshni, Naik, Tarini, Kuppuraj, Seethalakshmi, Fogarty, James, Kumar, Pratyush, Jain, Mohit (2023) — Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper presents the design, implementation, and evaluation of Jod (a Hindi word meaning "link"), a web-based videoconferencing platform purpose-built for mixed hearing group communication. Current platforms like Zoom, Teams, and Google Meet prese…

  • deaf and hard of hearing
  • videoconferencing
  • sign language
  • mixed hearing groups
  • visual layout
  • captioning
  • accessible communication
  • Indian Sign Language
  • participatory design