Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
31 results found tagged organizational accessibility.
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Universal Designs versus Assistive Technologies: Research Agendas and Practical Applications
This panel paper frames the tensions between Universal Design (UD) and Assistive Technology (AT) approaches to making Information and Computing Technologies (ICT) accessible. The panel brought together perspectives from academia (Julie Jacko, Chris L…
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Programmer-Focused Website Accessibility Evaluations
This paper argues that accessibility evaluation and reporting processes have historically focused on the needs of end-users with disabilities while overlooking the actual audience for evaluation reports: the programmers who must implement the fixes. …
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Alliance for Technology Access: Making Assistive Technology Accessible to the Community
This one-page briefing paper describes the Alliance for Technology Access (ATA), a national network of over 40 community-based, consumer-driven technology resource centers headquartered in San Rafael, California. At the time of publication, the netwo…
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Including Accessibility Within and Beyond Undergraduate Computing Courses
This paper describes the University of Dundee's approach to integrating accessibility and inclusive design throughout its entire four-year undergraduate computing curriculum, rather than treating accessibility as a standalone topic or elective module…
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How Do Professionals Who Create Computing Technologies Consider Accessibility?
This paper presents survey findings about how UX and HCI professionals consider accessibility in their work, based on responses from 199 participants representing a wide range of job titles and nationalities (recruited via IxDA, SIGCHI, and UPA chann…
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How Companies Engage Customers around Accessibility on Social Media
This paper examines how major technology companies use Twitter to communicate with people with disabilities about accessibility, and how users attempt to engage with these companies in return. The researchers studied six corporate accessibility Twitt…
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It could be better. It could be much worse: Understanding Accessibility in User Experience Practice with Implications for Industry and Education
This qualitative study examines how accessibility is understood and practiced within the UX profession through 58 interview sessions with 65 senior UX professionals conducted between 2017 and 2020. Using transitivity analysis from critical discourse …
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Accessibility 2.0: People, Policies and Processes
This influential paper by a multi-institutional UK team argues that the WAI's predominantly technology-focused approach to web accessibility is counter-productive, and proposes "Accessibility 2.0" — a user-focused, contextual, pluralistic alternative…
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The Accessibility Kit for SharePoint: A Community-Based Approach to Web Accessibility
This paper describes the Accessibility Kit for SharePoint (AKS), an open-source add-on developed by HiSoftware in collaboration with Microsoft to bring WCAG 1.0 AA conformance to Microsoft Office SharePoint Server 2007 (MOSS). SharePoint was at the t…
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An Integrative Accessibility Engineering Approach Using Multidimensional Classifications of Barriers in the Web
This paper presents multidimensional classifications of web accessibility barriers derived from the large-scale German study "Web2.0/Accessible," commissioned by Aktion Mensch, which surveyed 671 disabled internet users via an accessible online quest…