Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
28 results found tagged social media.
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Building Care That Fits Its People: Insights from Social Media-Enabled Community-Based Rehabilitation in Thailand
This CHI 2026 paper reports on a six-month, multi-platform social media intervention for Community-Based Rehabilitation (CBR) of stroke patients in rural Chiang Mai, Thailand. The authors co-designed content with clinicians, Village Health Volunteers…
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Shiny Stories, Hidden Struggles: Investigating the Representation of Disability Through the Lens of LLMs
This paper investigates how Large Language Models (LLMs) represent disability by comparing AI-generated social media posts with self-descriptions from real people with disabilities on Reddit. The study addresses a critical gap in bias research: while…
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Incorporating Procedural Fairness in Flag Submissions on Social Media Platforms
This paper examines how the design choices embedded in social media flagging mechanisms shape users' perceptions of procedural fairness. Flagging — the ability for users to report posts or accounts that violate community guidelines — is a critical co…
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“I’ve Become More Myself”: Challenges and Benefits of Engaging with ADHD Short-Form Video Content and Communities
This qualitative interview study explores how 32 adult ADHDers relate to ADHD-focused Short-Form Video Content (SFVC) on TikTok, Instagram Reels, and YouTube Shorts. The lead author — herself an ADHDer and SFVC user — uses reflexive thematic analysis…
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The Vlogging Phenomena: A Deaf Perspective
This paper examines how Deaf people use video blogging (vlogging) technology to communicate in American Sign Language (ASL) on mainstream and specialized platforms. The researchers compared vlogging practices on YouTube, a mainstream video-sharing si…
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Gauging Receptiveness to Social Microvolunteering
This paper introduces the concept of social microvolunteering — a hybrid of friendsourcing and microvolunteering where volunteers install an application that posts microtasks to their social media feeds, enabling their friends to contribute to causes…
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How Companies Engage Customers around Accessibility on Social Media
This paper examines how major technology companies use Twitter to communicate with people with disabilities about accessibility, and how users attempt to engage with these companies in return. The researchers studied six corporate accessibility Twitt…
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Toward a Competency-based Approach to Co-designing Technologies with People with Intellectual Disability
This paper proposes a Competency-based design approach for co-designing technologies with people with intellectual disability, extending Wobbrock et al.'s influential ability-based design framework. While ability-based design focuses on what users "c…
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Guidelines for Designing Social Networking Sites for Older Adults: A Systematic Review with Thematic Synthesis
This systematic review synthesizes design recommendations for social networking sites (SNS) targeting older adults, addressing a critical gap: despite being the fastest-growing demographic on platforms like Facebook, older adults face numerous barrie…
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Social Media Apps: A Paradigm for Examining Usability of Mobile Apps for Working-Age Adults with Mild-Moderate Cognitive Disabilities
This empirical usability study examines how working-age adults (18-65) with mild-to-moderate cognitive disabilities interact with five mainstream social media apps: Facebook, Instagram, Pinterest, Snapchat, and Tumblr. The research addresses a signif…