Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Online Focus Groups Used as an Accessible Participatory Research Method

  Ted L. Wattenberg (2005) — Proceedings of the 7th International ACM SIGACCESS Conference on Computers and Accessibility (Assets '05)

  This paper proposes the use of online focus groups as a method for meaningfully including people with disabilities in participatory research, addressing persistent barriers to their involvement in technology studies. The author situates this work wit…

  • participatory research
  • accessibility
  • research methods
  • screen readers
  • disability inclusion
  • focus groups
  • assistive technology
  • usability

• Microsoft's Journey Towards Inclusion

  David Masters (2017) — Proceedings of the 14th International Web for All Conference (W4A)

  This industry paper by Microsoft's Corporate Affairs Director for Australia outlines Microsoft's four-pillar accessibility strategy and its practical implementation across recruitment, onboarding, workplace culture, and innovation. The four pillars a…

  • disability employment
  • organizational accessibility
  • inclusive hiring
  • disability inclusion
  • corporate accessibility
  • employee resource groups
  • reasonable accommodation
  • accessibility culture
  • hackathon
  • assistive technology
  • Microsoft

• Accessibility to Work from Home for the Disabled: The Need for a Shift in Management Style

  Rosemary Spark (2017) — Proceedings of the 14th International Web for All Conference (W4A)

  This short paper argues that working from home (telecommuting) offers significant benefits for people with disabilities but requires a fundamental shift in management practices to succeed. The author synthesizes research and policy evidence from Aust…

  • telecommuting
  • remote work
  • disability employment
  • workplace accessibility
  • disability inclusion
  • management
  • flexible work
  • reasonable accommodation
  • social isolation
  • organizational accessibility
  • policy
  • Australia

• Reliability Aware Web Accessibility Experience Metric

  Shuyi Song, Jiajun Bu, Chengchao Shen, Andreas Artmeier, Zhi Yu, Qin Zhou (2018) — Proceedings of the 15th International Web for All Conference (W4A)

  This paper introduces RA-WAEM (Reliability Aware Web Accessibility Experience Metric), a novel approach to measuring website accessibility that incorporates actual user experience from people with disabilities while accounting for the varying reliabi…

  • accessibility metrics
  • user experience
  • accessibility evaluation
  • machine learning
  • web accessibility
  • WCAG compliance
  • automated testing
  • crowdsourcing
  • reliability
  • optimization algorithm
  • China
  • disability inclusion
  • visual impairment
  • motor disability
  • hearing disability

• A Workshop on Disability Inclusive Remote Co-Design

  Maryam Bandukda, Giulia Barbareschi, Aneesha Singh, Dhruv Jain, Maitraye Das, Tamanna Motahar, Jason Wiese, Lynn Cockburn, Amit Prakash, David Frohlich, Catherine Holloway (2022) — Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 22)

  This workshop paper addresses how the COVID-19 pandemic forced accessibility researchers to adapt co-design methods from in-person to remote formats, and the unique challenges this created for research involving disabled and aging participants. While…

  • co-design
  • remote research
  • participatory design
  • disability inclusion
  • COVID-19
  • accessible platforms
  • research methods
  • Global South accessibility