Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Understanding Barriers and Design Opportunities to Improve Healthcare and QOL for Older Adults through Voice Assistants

  Chen Chen, Janet G. Johnson, Kemeberly Charles, Alice Lee, Ella T. Lifset, Michael Hogarth, Alison A. Moore, Emilia Farcas, Nadir Weibel (2021) — Proceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper investigates the barriers older adults face when managing their healthcare and daily routines, and explores how voice-based Intelligent Virtual Assistants (IVAs) might address those challenges. The researchers employed a user-centered desi…

  • voice assistants
  • older adults
  • healthcare
  • intelligent virtual assistants
  • gerontechnology
  • user experience design
  • ability-based design
  • patient portals
  • qualitative research