Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Lost in Instructions: Study of Blind Users' Experiences with DIY Manuals and AI-Rewritten Instructions for Assembly, Operation, and Troubleshooting of Tangible Products

  Monalika Padma Reddy, Aruna Balasubramanian, Jiawei Zhou, Xiaojun Bi, IV Ramakrishnan, Vikas Ashok (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  Blind users increasingly reach for AI tools like Be My AI (Be My Eyes' GPT-4-powered assistant) and ChatGPT to interpret the printed and PDF product manuals that accompany consumer goods - flat-pack furniture, alarm clocks, timers, ring lights, smart…

  • blind and low vision
  • generative AI
  • large language model
  • assistive technology
  • document accessibility
  • PDF accessibility
  • usability testing
  • hallucination
  • spatial reasoning
  • inclusive design