Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Lost in Instructions: Study of Blind Users' Experiences with DIY Manuals and AI-Rewritten Instructions for Assembly, Operation, and Troubleshooting of Tangible Products

  Monalika Padma Reddy, Aruna Balasubramanian, Jiawei Zhou, Xiaojun Bi, IV Ramakrishnan, Vikas Ashok (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  Blind users increasingly reach for AI tools like Be My AI (Be My Eyes' GPT-4-powered assistant) and ChatGPT to interpret the printed and PDF product manuals that accompany consumer goods - flat-pack furniture, alarm clocks, timers, ring lights, smart…

  • blind and low vision
  • generative AI
  • large language model
  • assistive technology
  • document accessibility
  • PDF accessibility
  • usability testing
  • hallucination
  • spatial reasoning
  • inclusive design

• How Multimodal Large Language Models Support Access to Visual Information: A Diary Study With Blind and Low Vision People

  Ricardo E. Gonzalez Penuela, Crescentia Jung, Sharon Lin, Ruiying Hu, Shiri Azenkot (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper reports a two-week diary study with 20 Blind and Low Vision (BLV) participants (ages 19–75, 11 female/9 male, 13 blind/7 low vision) investigating how multimodal large language models (MLLMs) support real-world access to visual in…

  • AI
  • accessibility
  • multimodal large language models
  • MLLM
  • visual question answering
  • blindness and low vision
  • diary study
  • visual interpretation
  • hallucination
  • conversational AI
  • trust
  • Seeing AI
  • Be My AI
  • assistive technology