Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
10 results found tagged trust.
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Investigating the Role of Agentic AI in Facilitating Travel Planning for People with Low Vision
This CHI 2026 Extended Abstract examines a stage of accessible travel that most assistive-technology research has overlooked: the pre-trip planning work people with low vision (PLV) do before ever leaving the house. The authors argue that most existi…
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"I Don't Trust it, but I Use it": Navigating Trust, Privacy, and Identity in Disabled People's Use of Generative AI
This CHI 2026 paper reports a qualitative focus-group study of how disabled people navigate generative AI (GenAI) tools in everyday life, with particular attention to how trust, privacy, and intersecting identities (race, gender, language, sexuality,…
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How Multimodal Large Language Models Support Access to Visual Information: A Diary Study With Blind and Low Vision People
This CHI 2026 paper reports a two-week diary study with 20 Blind and Low Vision (BLV) participants (ages 19–75, 11 female/9 male, 13 blind/7 low vision) investigating how multimodal large language models (MLLMs) support real-world access to visual in…
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Co-designing MESA-Bot: Enhancing Accessibility, Privacy, Security, and Trust in a Mental Health Chatbot for Older Adults
Surani and Das address the gap between accessibility design and privacy-and-security engineering in mental health chatbots for older adults, a population nearly a billion strong worldwide for whom cost, stigma, wait times, and digital-literacy barrie…
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Crowdsourcing Subjective Fashion Advice Using VizWiz: Challenges and Opportunities
This paper investigates the accessibility barriers that fashion and clothing present to people with vision impairments, and explores whether crowdsourcing through VizWiz can provide useful subjective fashion advice. The research is grounded in the re…
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Designing an Adaptive Web Navigation Interface for Users with Variable Pointing Performance
This paper investigates how to design adaptive web navigation interfaces for people who experience variable pointing ability — difficulty using a mouse to click targets on screen that fluctuates over time due to conditions like early-stage Parkinson'…
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GuideCall: Affordable and Trustworthy Video Call-Based Remote Assistance for People with Visual Impairments
This demonstration paper presents GuideCall, a free Android application that enables blind or visually impaired (BVI) individuals to get remote visual assistance through video calls with trusted personal contacts. The system addresses two key limitat…
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Toward Effective Communication of AI-Based Decisions in Assistive Tools: Conveying Confidence and Doubt to People with Visual Impairments at Accelerated Speech
This paper investigates how people with visual impairments (PVIs) perceive confidence and doubt in speakers' voices when audio is played at accelerated speeds — a critical question because AI-based assistive tools (scene descriptors, facial recogniti…
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Trying to Piece It Together: Exploring Accessible Error Detection in Emerging Privacy Techniques With Blind People
This paper investigates how blind people might detect errors in AI-enabled privacy techniques (obfuscation) used within visual assistance technologies (VAT). Blind people routinely use VAT apps like Seeing AI, Be My Eyes, Aira, and TapTapSee to acces…
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Understanding How Blind Users Handle Object Recognition Errors: Strategies and Challenges
This paper investigates how blind and low-vision users interact with object recognition systems, specifically focusing on how they identify and handle recognition errors. While object recognition technologies powered by computer vision and machine le…