Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
7 results found tagged conversational agents.
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Investigating the Role of Agentic AI in Facilitating Travel Planning for People with Low Vision
This CHI 2026 Extended Abstract examines a stage of accessible travel that most assistive-technology research has overlooked: the pre-trip planning work people with low vision (PLV) do before ever leaving the house. The authors argue that most existi…
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Autiverse: Eliciting Autistic Adolescents' Daily Narratives through AI-guided Multimodal Journaling
Yang and colleagues present Autiverse, a tablet-based AI-guided multimodal journaling app for autistic adolescents with functional verbal abilities (formerly classified as Level 1 / high-functioning autism). The paper addresses a well-documented gap:…
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ASL Educators' Perspectives on AI for Enhancing Student Learning in American Sign Language Education
This CHI 2026 paper from a multi-institution US team (Tulane, Rochester Institute of Technology, Birmingham City University) investigates how AI could support American Sign Language (ASL) education — and centres, for the first time in this literature…
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StateLens: A Reverse Engineering Solution for Making Existing Dynamic Touchscreens Accessible
This paper presents StateLens, a three-part system that makes existing dynamic touchscreen interfaces accessible to blind users without requiring any modification to the touchscreen hardware or software. Blind people routinely encounter inaccessible …
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ScratchThat: Supporting Command-Agnostic Speech Repair in Voice-Driven Assistants
This paper presents ScratchThat, a command-agnostic speech repair system for voice-driven virtual assistants that allows users to naturally correct voice commands without repeating entire queries. Current voice assistants like Alexa, Google Assistant…
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Speaking with My Screen Reader: Using Audio Fictions to Explore Conversational Access to Interfaces
This paper explores whether and how human-like conversational assistants could extend the screen reader experience for blind and low vision (BLV) users. Current screen readers provide linear, impersonal access to interfaces through keyboard-driven cu…
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Investigating Day-to-day Experiences with Conversational Agents by Users with Traumatic Brain Injury
This paper presents a four-week in-the-wild field study investigating how nine adults with moderate-to-severe traumatic brain injury (TBI) in the chronic stage (1-19 years post-injury) used Amazon Alexa on Echo Dot devices in their homes. TBI can cau…