Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• ScratchThat: Supporting Command-Agnostic Speech Repair in Voice-Driven Assistants

  Jason Wu, Karan Ahuja, Richard Li, Victor Chen, Jeffrey Bigham (2019) — Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies

  This paper presents ScratchThat, a command-agnostic speech repair system for voice-driven virtual assistants that allows users to naturally correct voice commands without repeating entire queries. Current voice assistants like Alexa, Google Assistant…

  • voice interface
  • speech recognition
  • conversational agents
  • error correction
  • natural language processing
  • smart speakers
  • virtual assistants
  • usability

• Implementing an Accessible Conversational User Interface: Applying Feedback from University Students and Disability Support Advisors

  Francisco Iniesto, Tim Coughlan, Kate Lister (2021) — Proceedings of the 18th International Web for All Conference (W4A)

  This paper presents results from a beta trial of the ADMINS (Assistants for the Disclosure and Management of Information about Needs and Support) virtual assistant, developed at The Open University (UK) to help students disclose disabilities and rece…

  • conversational user interfaces
  • disability disclosure
  • higher education
  • participatory design
  • chatbots
  • virtual assistants
  • user experience
  • accessibility testing