Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
7 results found tagged conversational AI.
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How Multimodal Large Language Models Support Access to Visual Information: A Diary Study With Blind and Low Vision People
This CHI 2026 paper reports a two-week diary study with 20 Blind and Low Vision (BLV) participants (ages 19–75, 11 female/9 male, 13 blind/7 low vision) investigating how multimodal large language models (MLLMs) support real-world access to visual in…
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Mapping Caregiver Needs to AI Chatbot Design: Strengths and Gaps in Mental Health Support for Alzheimer's and Dementia Caregivers
Family caregivers of individuals with Alzheimer's Disease and Related Dementias (AD/ADRD) face significant mental health challenges — including stress, anxiety, depression, compassion fatigue, anticipatory grief, and burnout — yet have limited access…
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Synergy of Artificial Intelligence and Extended Reality in Patient-focused Health and Well-Being Applications—A Systematic Review
This systematic review, conducted by researchers at Northwestern University's Feinberg School of Medicine, maps the landscape of applications that combine artificial intelligence and extended reality (XR) for direct patient health and well-being outc…
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Conversational Voice User Interfaces Supporting Individuals with Down Syndrome: A Literature Review
This systematic literature review examines 43 papers published between 1998 and 2023 on the use of Conversational Voice User Interfaces (CVUIs) to support individuals with Down syndrome. Using the PRISMA methodology, the authors searched ACM Digital …
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Situated Understanding of Errors in Older Adults' Interactions with Voice Assistants: A Month-Long, In-Home Study
This month-long field study examined how 15 older adults (ages 66-94) interact with voice assistants in their homes, with a particular focus on errors and conversational breakdowns. The researchers deployed Amazon Echo Dot smart speakers augmented wi…
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Co-design of Robotic Technology with Care Home Residents and Care Workers
This paper documents a co-design workshop series conducted at two care homes in Austria, involving 25 participants: 13 care workers (mean age 43.5) and 12 care home residents (mean age 80.6). The research question was whether introducing technology c…
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Exploring Older Adults' Reminiscing with ChatGPT and Text-to-Image Technology
This short paper explores the potential of generative AI technologies — specifically ChatGPT for conversational elicitation and text-to-image generation (DALL-E) — as tools to support reminiscence storytelling by older adults. Reminiscence, the act o…