Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Navigating Neurodivergence with AI Chatbots: Benefits, Tensions, and Implications for HCI

  Deepak Giri, Erin Brady, Megh Marathe (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 short paper presents a qualitative interview study of how neurodivergent adults use AI chatbots (primarily ChatGPT) in everyday life, and what tensions arise. The authors conducted 23 semi-structured, 50-minute Zoom interviews with part…

  • neurodivergence
  • AI chatbots
  • ADHD
  • autism
  • masking
  • working memory
  • emotional regulation
  • large language models
  • mental health
  • privacy
  • authenticity

• Mapping Caregiver Needs to AI Chatbot Design: Strengths and Gaps in Mental Health Support for Alzheimer's and Dementia Caregivers

  Jiayue Melissa Shi, Dong Whi Yoo, Keran Wang, Violeta J. Rodriguez, Ravi Karkar, Koustuv Saha (2026) — ACM Transactions on Computing for Healthcare

  Family caregivers of individuals with Alzheimer's Disease and Related Dementias (AD/ADRD) face significant mental health challenges — including stress, anxiety, depression, compassion fatigue, anticipatory grief, and burnout — yet have limited access…

  • AI chatbots
  • dementia caregiving
  • mental health
  • caregiver wellbeing
  • conversational AI
  • large language models
  • human-centered design
  • technology probe

• "I'm treating it kind of like a diary": Characterizing How Users with Disabilities Use AI Chatbots

  Kayla Mullen, Wenhan Xue, Manasa Kudumu (2024) — Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2024)

  This study investigates how people with disabilities actually use LLM-based chatbots like ChatGPT, Gemini, Claude, and Perplexity in their daily lives. While previous research has focused primarily on identifying harms that LLMs impose on the disabil…

  • large language models
  • AI chatbots
  • disability representation
  • disability justice
  • assistive AI
  • LLM bias
  • qualitative research
  • social support
  • writing support
  • neurodivergent