Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
7 results found tagged social support.
-
Exploring the Role of Social Support When Integrating Generative AI in Small Business Workflows
This paper investigates how small business owners from resource-constrained communities leverage their offline social networks to integrate generative AI technologies into their business workflows. The researchers interviewed 11 participants — seven …
-
Breaking Barriers: Co-Designing Physical Activity Promoting Technologies with Older Adults Living Alone
This study investigates why physical activity (PA) promoting technologies fail to meet the needs of older adults living alone, and how technology might better support their exercise engagement. The researchers conducted a multi-stage design process w…
-
Opportunities for Supporting Self-efficacy Through Orientation & Mobility Training Technologies for Blind and Partially Sighted People
This paper examines how orientation and mobility (O&M) training shapes the self-efficacy beliefs of blind and partially sighted (BPS) people and identifies opportunities for technology to better support O&M training. The researchers conducted semi-st…
-
"I'm treating it kind of like a diary": Characterizing How Users with Disabilities Use AI Chatbots
This study investigates how people with disabilities actually use LLM-based chatbots like ChatGPT, Gemini, Claude, and Perplexity in their daily lives. While previous research has focused primarily on identifying harms that LLMs impose on the disabil…
-
Exploring how People with Spinal Cord Injuries Seek Support on Social Media
This paper presents a content analysis of 960 post-threads from two SCI-specific subreddit communities (r/spinalcordinjuries and r/SpinalCordInjuries) to understand what topics people with spinal cord injuries discuss online and what types of support…
-
Online Support Communities for Older People: Investigating Network Patterns and Characteristics of Social Support
This paper describes a PhD research programme investigating how older people exchange social support in online communities, using SeniorNet's depression discussion board as the primary study site. The author argues that while much accessibility work …
-
Development and Evaluation of the Mobile Tech Support Questionnaire for Older Adults
This paper develops and validates the Mobile Tech Support Questionnaire (MTSQ), a standardised instrument for measuring older adults' preferences for and perceived quality of technology support during ongoing mobile device use. While mobile device ow…