Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Being Old Doesn't Mean Acting Old: How Older Users Interact with Spoken Dialog Systems

  Maria Wolters, Kallirroi Georgila, Johanna D. Moore, Sarah E. MacPherson (2009) — ACM Transactions on Accessible Computing

  This study challenges the common practice of designing voice interfaces based on assumed age-related characteristics. Using a bottom-up approach rather than top-down age comparisons, the researchers analyzed 447 appointment scheduling dialogs between…

  • aging
  • voice interface
  • spoken dialog systems
  • cognitive aging
  • user diversity
  • natural language processing
  • interaction styles