Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Finding the Signal in the Noise: An Exploratory Study on Assessing the Effectiveness of AI and Accessibility Forums for Blind Users' Support Needs

  Satwik Ram Kodandaram, Jiawei Zhou, Xiaojun Bi, IV Ramakrishnan, Vikas Ashok (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This exploratory interview study with 14 blind screen-reader users examines how they use accessibility-focused online forums (JFW, NVDA groups, AppleVis, r/Blind) and generative AI tools (ChatGPT, Gemini, Claude) to troubleshoot computer-interaction …

  • blind users
  • screen readers
  • accessibility forums
  • generative AI
  • ChatGPT
  • interview study
  • information foraging
  • troubleshooting
  • assistive technology