Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Exploring Traditional Phones as an E-Mail Interface for Older Adults

  Robin N. Brewer, Raymundo Cornejo Garcia, Tedra Schwaba, Darren Gergle, Anne Marie Piper (2016) — ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper presents V-Mail, a voice-based email system that enables older adults to send and receive email using traditional landline telephones. The research addresses a critical digital divide: 41% of adults over 65 do not use the internet, and man…

  • older adults
  • voice interfaces
  • digital divide
  • email accessibility
  • IVR
  • phone-based interfaces
  • aging in place
  • social communication