Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
2 results found tagged IVR.
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Exploring Traditional Phones as an E-Mail Interface for Older Adults
This paper presents V-Mail, a voice-based email system that enables older adults to send and receive email using traditional landline telephones. The research addresses a critical digital divide: 41% of adults over 65 do not use the internet, and man…
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Social Media Platforms for Low-Income Blind People in India
This groundbreaking study provides the first analysis of social media use and non-use by low-income blind people in rural and peri-urban India—a population largely absent from accessibility research despite India having the world's largest blind popu…