Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Social Media Platforms for Low-Income Blind People in India

  Aditya Vashistha, Edward Cutrell, Nicola Dell, Richard Anderson (2015) — ASSETS '15: Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility

  This groundbreaking study provides the first analysis of social media use and non-use by low-income blind people in rural and peri-urban India—a population largely absent from accessibility research despite India having the world's largest blind popu…

  • blindness
  • social media
  • low-income
  • India
  • Global South
  • ICT4D
  • IVR
  • voice interface
  • digital divide
  • accessibility barriers
  • Facebook
  • WhatsApp
  • screen readers

• From Information Seeking to Empowerment: Using Large Language Model Chatbot in Supporting Wheelchair Life in Low Resource Settings

  Wen Mo, Aneesha Singh, Catherine Holloway (2024) — Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper explores the deployment of Wheelpedia, a WhatsApp chatbot powered by GPT-4, as a design probe to support wheelchair users and professionals in Nigeria and Kenya over a two-month period. The WHO estimates that approximately 80 million peopl…

  • wheelchair
  • assistive technology
  • chatbot
  • large language model
  • low and middle-income countries
  • WhatsApp
  • information access
  • Global South
  • empowerment