Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• From Information Seeking to Empowerment: Using Large Language Model Chatbot in Supporting Wheelchair Life in Low Resource Settings

  Wen Mo, Aneesha Singh, Catherine Holloway (2024) — Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper explores the deployment of Wheelpedia, a WhatsApp chatbot powered by GPT-4, as a design probe to support wheelchair users and professionals in Nigeria and Kenya over a two-month period. The WHO estimates that approximately 80 million peopl…

  • wheelchair
  • assistive technology
  • chatbot
  • large language model
  • low and middle-income countries
  • WhatsApp
  • information access
  • Global South
  • empowerment