Glossary

Searchable terminology from accessibility, web standards, and related fields.

41 results found in digital inclusion.

Endangered Sign Language (Minority Sign Language, Under-Documented Sign Language)
A sign language at risk of falling out of use, typically because the Deaf community that uses it is small, geographically isolated, or under pressure to adopt a dominant sign language. Most of the wor…
English as a Second Language (ESL, ENL, ELL, TESOL, English Language Learner)
English as a Second Language (ESL) refers to the teaching and learning of English by speakers of other languages. In accessibility contexts, language barriers are recognized as a significant form of e…
Extended Digital Scaffolding (WhatsApp-Based Scaffolding)
A new zone in the Digital Scaffolding Framework that extends classroom-based digital skills training through ongoing support via digital communication platforms such as WhatsApp groups. In this zone, …
Financial Accessibility (Accessible Banking, Inclusive Finance)
The design and provision of financial services, tools, and platforms that are usable by people of all abilities, ages, and levels of digital literacy. Financial accessibility encompasses making bankin…
Friendsourcing
A practice where people with disabilities turn to friends, family members, or social network contacts to obtain assistance with accessibility-related tasks, such as describing images, identifying obje…
Functional Illiteracy (Low Literacy, Limited Literacy)
A condition in which a person has basic reading and writing skills but cannot effectively understand or use written text for everyday tasks such as reading instructions, filling out forms, or comprehe…
Health Literacy (Digital Health Literacy, eHealth Literacy)
The degree to which individuals can obtain, process, understand, and act on health information and services needed to make appropriate health decisions. In the digital context, health literacy extends…
Internationalization (i18n)
The process of designing and developing software, websites, or applications so that they can be adapted to different languages, regions, and cultural conventions without requiring engineering changes.…
Mobile Disability Gap (Digital Disability Divide, Smartphone Disability Gap)
The disparity in mobile phone and smartphone ownership, access, and usage between disabled and non-disabled populations. In Kenya, smartphone ownership among disabled individuals is only 12% compared …
Mobile Health Technology (mHealth, Mobile Health, MHT)
The use of mobile devices such as smartphones and tablets to deliver health services, information, and interventions. In accessibility contexts, mobile health technology is significant because smartph…
Multilingualism (Multilingual Accessibility, Language Diversity)
The use of or support for multiple languages within a system, platform, community, or society. In the context of digital accessibility, multilingualism refers to the design and development of websites…
National Accessibility Portal (NAP, South African National Accessibility Portal)
A South African government-supported web portal developed by the Meraka Institute (CSIR) to provide accessible information sharing for the disability sector. The NAP was designed from inception as an …
Offline Access (Offline Mode, Disconnected Access, Offline-First)
The ability to use digital content, applications, or services without an active internet connection. Offline access is an important accessibility consideration because it ensures that users in areas w…
Open Data (Open Government Data)
Data that is freely available to anyone to use, redistribute, and republish without restrictions from copyright, patents, or other control mechanisms. In the accessibility context, open data initiativ…
Open Data (Open Government Data, Public Data)
Data that is published and made freely available to everyone without copyright or patent restrictions, following the premise that transparency enables public accountability and innovation. In accessib…
Renarration (Content Renarration, Web Renarration)
The process of re-telling, re-presenting, or re-styling existing web content to make it accessible to new audiences who face barriers the original content was not designed to address. Renarration goes…
Smart City (Intelligent City, Smart City Accessibility)
An urban area that uses information and communication technologies (ICT) to improve the quality and efficiency of city services, infrastructure, and governance. In accessibility contexts, smart city t…
Social Networking Site (SNS, Social Network, Social Media Platform)
A social networking site (SNS) is an online platform that enables users to create profiles, connect with others, share content, and engage in social interactions. Examples include Facebook, Twitter/X,…
Spoken Web (World Wide Telecom Web, WWTW, Telecom Web)
An alternative web paradigm designed for people in developing regions who are excluded from the traditional World Wide Web by illiteracy, unaffordability, or lack of locally relevant content. In the S…
Virtual Learning Environment (VLE, Learning Management System, LMS, Online Learning Platform)
A web-based platform designed to support teaching and learning by providing tools for content delivery, communication, assessment, and course management. Virtual learning environments typically includ…