Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
54 results found tagged universal design.
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User Experience of Autonomous Ferries: What Passengers Need and How to Design for It
Petermann and colleagues report one of the first in-depth qualitative studies of passenger experience on an autonomous urban ferry, drawing on 164 post-ride semi-structured interviews conducted during a three-week public trial of milliAmpere 2 in Tro…
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Accessibility for Deaf and Hard of Hearing Users: Sign Language Conversational User Interfaces
This short CUI 2020 position paper (3 pages, presented at the CUI@CHI workshop) lays out the research agenda for making voice-based conversational user interfaces (CUIs) — Alexa, Google Assistant, and similar personal assistant devices — accessible t…
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Introduction to the Talking Points Project
This paper introduces the Talking Points project from the University of Michigan, a system that attaches digital information to physical places and objects using passive RFID tags, creating an accessible "augmented reality" for blind and visually imp…
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The Impact of User Research on Product Design Case Study: Accessibility Ecosystem for Windows Vista
This paper describes how user research conducted by Microsoft's Windows Accessible Technology Group shaped the accessibility features in Windows Vista. The research encompassed a wide range of users across major disability types (vision, dexterity, h…
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An Extensible, Scalable Browser-Based Architecture for Synchronous and Asynchronous Communication and Collaboration Systems for Deaf and Hearing Individuals
This paper from Rochester Institute of Technology (home to the National Technical Institute of the Deaf) presents a browser-based communication platform designed to facilitate face-to-face conversation between deaf and hearing team members. Standard …
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Usability and Accessibility Issues in the Localization of Assistive Technology
This doctoral consortium paper from Virginia Polytechnic Institute examines the usability and accessibility challenges that arise when assistive technology software designed in one country is localized for users with disabilities in another. The rese…
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Are "Universal Design Resources" Designed for Designers?
This paper from Georgia Institute of Technology and UMBC investigates why universal design (UD) adoption in information and communication technology (ICT) remains slow, hypothesizing that the design resources meant to help designers create universall…
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"Beyond Perceivability": Critical Requirements for Universal Design of Information
This paper argues that accessibility discussions focus too narrowly on perceivability — making information visually, audibly, or tactilely available — while neglecting the equally critical requirement of cognitive understandability. The authors conte…
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Universal Designs versus Assistive Technologies: Research Agendas and Practical Applications
This panel paper frames the tensions between Universal Design (UD) and Assistive Technology (AT) approaches to making Information and Computing Technologies (ICT) accessible. The panel brought together perspectives from academia (Julie Jacko, Chris L…
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An Adaptive Technologies Course in a CS Curriculum
This poster paper from Millersville University describes part two of an NSF-funded project to integrate assistive technology (AT) into an undergraduate computer science curriculum through an HCI approach. The author argues that computer professionals…