Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
39 results found tagged usability testing.
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Lost in Instructions: Study of Blind Users' Experiences with DIY Manuals and AI-Rewritten Instructions for Assembly, Operation, and Troubleshooting of Tangible Products
Blind users increasingly reach for AI tools like Be My AI (Be My Eyes' GPT-4-powered assistant) and ChatGPT to interpret the printed and PDF product manuals that accompany consumer goods - flat-pack furniture, alarm clocks, timers, ring lights, smart…
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Analysis of Navigability of Web Applications for Improving Blind Usability
This TOCHI article is a two-study investigation into why modern web applications — especially visually dense online shopping sites — remain slow and frustrating for blind users even when they pass automated accessibility checks. The authors argue tha…
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Slipping and drifting: using older users to uncover pen-based target acquisition difficulties
Moffatt and McGrenere present an empirical study at the University of British Columbia investigating the underlying causes of pen-based target acquisition difficulty on a Tablet PC, with explicit attention to how age affects targeting ability. Thirty…
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Using Think Aloud Protocol with Blind Users: A Case for Inclusive Usability Evaluation Methods
This paper examines whether the Think Aloud Protocol (TAP), one of the most widely used usability evaluation methods, can be effectively applied when testing with blind screen reader users. The study involved six vision-impaired students evaluating a…
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Effect of Age and Parkinson's Disease on Cursor Positioning Using a Mouse
This paper presents a detailed empirical study examining how age and Parkinson's disease affect the ability to perform point-and-click tasks with a computer mouse. The researchers recruited 24 participants across four groups: young adults (ages 20-30…
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Investigating the Applicability of User Models for Motion-Impaired Users
This paper from the University of Cambridge investigates whether the Model Human Processor (MHP) — a foundational user model from Card, Moran, and Newell's "The Psychology of Human-Computer Interaction" — accurately describes how motion-impaired user…
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A Comparison of Voice Controlled and Mouse Controlled Web Browsing
This within-subjects study from the University of Maryland compared voice-controlled web browsing with traditional mouse-based browsing using 18 participants. The researchers used Conversa, a commercial voice browser from Conversational Computing tha…
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Evaluating Web Resources for Disability Access
This paper from the University of Dundee's Digital Media Access Group argues that existing accessibility evaluation methods in 2000 were individually insufficient and proposes a comprehensive meta-methodology that combines multiple evaluation techniq…
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Adaptation of a Cash Dispenser to the Needs of Blind and Visually Impaired People
This paper from ETH Zurich describes the software adaptation of an Olivetti cash dispenser (ATM) to make it accessible to blind and visually impaired people, conducted as part of Switzerland's Walk-up-and-use Technology initiative. The key constraint…
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Digital Talking Books on a PC: A Usability Evaluation of the Prototype DAISY Playback Software
This paper describes the design and usability evaluation of the first PC-based DAISY (Digital Audio-Based Information System) playback software, developed at the request of the Swedish Braille and Talking Book Library. The DAISY system represented a …