Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
42 results found tagged workplace accessibility.
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Using In-Situ Projection to Support Cognitively Impaired Workers at the Workplace
This research investigates whether projecting assembly instructions directly onto a workspace (in-situ projection) can help cognitively impaired workers complete more complex tasks compared to traditional pictorial instructions. The work addresses a …
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The Invisible Work of Accessibility: How Blind Employees Manage Accessibility in Mixed-Ability Workplaces
This qualitative field study examines how blind employees navigate accessibility in shared office environments where they work alongside sighted colleagues. The researchers conducted a multi-session study with five blind office workers (ages 25-54) a…
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Comparing Tactile, Auditory, and Visual Assembly Error-Feedback for Workers with Cognitive Impairments
This paper compares three modalities of error feedback — tactile, auditory, and visual — for cognitively impaired workers performing manual assembly tasks at sheltered work organizations. Industrial manufacturing companies increasingly outsource asse…
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Introducing People with ASD to Crowd Work
This paper explores whether crowdsourcing platforms like Amazon Mechanical Turk (AMT) can provide viable employment opportunities for adults with Autism Spectrum Disorder (ASD). With an estimated 50-75% unemployment rate among adults with ASD in the …
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Interviews and Observation of Blind Software Developers at Work to Understand Code Navigation Challenges
This exploratory study investigates code navigation challenges faced by 28 blind software developers using their preferred coding tools and assistive technologies. The researchers at Rochester Institute of Technology and University of North Texas con…
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Deaf, Hard of Hearing, and Hearing Perspectives on Using Automatic Speech Recognition in Conversation
This experience report describes the real-world accessibility challenges encountered by five participants — two deaf, one hard of hearing, and two hearing — including the authors, when using the top seven most popular ASR applications (DEAFCOM, Drago…
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Personal Perspectives on Using Automatic Speech Recognition to Facilitate Communication between Deaf Students and Hearing Customers
This experience report examines the use of Automatic Speech Recognition (ASR) via the WhatsApp smartphone app to facilitate communication between deaf and hard-of-hearing (D/HH) students and hearing business customers in real workplace settings. The …
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Behavioral Changes in Speakers who are Automatically Captioned in Meetings with Deaf or Hard-of-Hearing Peers
This study from Rochester Institute of Technology investigates a largely unexplored question: how does using an ASR-based captioning tool in meetings with deaf or hard of hearing (DHH) colleagues change the speaking behavior of hearing participants? …
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Crowdsourcing Platform for Workplace Accessibility
This paper from IBM Research Tokyo proposes Crowd Card, an intra-organizational crowdsourcing platform designed to improve workplace accessibility while maintaining confidentiality of business materials. The core problem is that modern workplaces are…
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Evaluation of Real-time Captioning by Machine Recognition with Human Support
This paper from IBM Research Tokyo investigates a hybrid approach to real-time captioning that combines Automated Speech Recognition (ASR) with human correction to make workplace meetings accessible for deaf and hard of hearing (DHH) employees. Profe…