Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Toward Independent Online Shopping of the Visually Impaired Through Voice-based Computer-Using Agent

  Subin Shin, Jeesun Oh, Suhyun Kim, Seoyeon Eom, Sangwon Lee (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper investigates how visually impaired users might shop online independently by interacting with a voice-based Computer-Using Agent (CUA) — an AI agent built on a Large Multimodal Model (LMM) that can perceive a screen, reason about i…

  • visual impairment
  • blindness
  • low vision
  • voice interface
  • conversational user interfaces
  • AI agents
  • large multimodal models
  • online shopping
  • e-commerce accessibility
  • human-AI interaction
  • wizard-of-oz
  • qualitative research