Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• From Compliance to Decision Confidence: A Scoping Review of Accessible E-Commerce for Blind and Low-Vision People

  Bektur Ryskeldiev, Matthew Gillingham, Norimasa Kobori (2026) — Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA '26)

  Ryskeldiev, Gillingham, and Kobori (Mercari R4D and University of Tsukuba) present a scoping review of 21 papers (14 directly about e-commerce accessibility for blind and low-vision (BLV) users, 7 adjacent) published 2010-2025, drawn from ACM DL, Goo…

  • e-commerce accessibility
  • blind and low vision
  • scoping review
  • online shopping
  • C2C marketplaces
  • generative AI
  • screen readers
  • European Accessibility Act
  • accessibility research
  • gig economy

• Toward Independent Online Shopping of the Visually Impaired Through Voice-based Computer-Using Agent

  Subin Shin, Jeesun Oh, Suhyun Kim, Seoyeon Eom, Sangwon Lee (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper investigates how visually impaired users might shop online independently by interacting with a voice-based Computer-Using Agent (CUA) — an AI agent built on a Large Multimodal Model (LMM) that can perceive a screen, reason about i…

  • visual impairment
  • blindness
  • low vision
  • voice interface
  • conversational user interfaces
  • AI agents
  • large multimodal models
  • online shopping
  • e-commerce accessibility
  • human-AI interaction
  • wizard-of-oz
  • qualitative research

• BrowseWithMe: An Online Clothes Shopping Assistant for People with Visual Impairments

  Abigale J. Stangl, Esha Kothari, Suyog D. Jain, Tom Yeh, Kristen Grauman, Danna Gurari (2018) — Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2018)

  This paper from the University of Colorado Boulder and University of Texas at Austin addresses the inaccessibility of online clothes shopping for people with visual impairments through both empirical investigation and a prototype AI-powered assistant…

  • blindness
  • low vision
  • web accessibility
  • online shopping
  • computer vision
  • artificial intelligence
  • image description
  • screen reader
  • alt text
  • semantic segmentation

• AIDE: Automatic and Accessible Image Descriptions for Review Imagery in Online Retail

  Rachana Sreedhar, Nicole Tan, Jingyue Zhang, Kim Jin, Spencer Gregson, Eli Moreta-Feliz, Niveditha Samudrala, Shrenik Sadalgi (2022) — Proceedings of the 19th International Web for All Conference (W4A)

  This paper from the Wayfair Next team presents AIDE (Automatic Image Description Engine), a multi-modal system that automatically generates alt-text for user-submitted review photos on e-commerce sites. While product images on retail sites sometimes …

  • alternative text
  • image description
  • online shopping
  • blindness and low vision
  • computer vision
  • natural language processing
  • user-generated content
  • e-commerce accessibility