Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• AR Haptic-Audio Conversion for Non-Visual Product Understanding in Smartphone AR

  Satomi Tokida, Ayaka Tsutsui, Norimasa Kobori, Matthew Gillingham, Bektur Ryskeldiev (2026) — Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA '26)

  Tokida and colleagues (Mercari R4D, University of Tokyo, University of Tsukuba) tackle a specific gap in e-commerce accessibility: the AR 'view-in-room' features now common in online marketplaces (IKEA Place, Amazon AR View) assume sighted interactio…

  • blind and low vision
  • augmented reality
  • mobile AR
  • haptics
  • vibrotactile
  • e-commerce accessibility
  • multimodal interaction
  • non-visual interaction

• From Compliance to Decision Confidence: A Scoping Review of Accessible E-Commerce for Blind and Low-Vision People

  Bektur Ryskeldiev, Matthew Gillingham, Norimasa Kobori (2026) — Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA '26)

  Ryskeldiev, Gillingham, and Kobori (Mercari R4D and University of Tsukuba) present a scoping review of 21 papers (14 directly about e-commerce accessibility for blind and low-vision (BLV) users, 7 adjacent) published 2010-2025, drawn from ACM DL, Goo…

  • e-commerce accessibility
  • blind and low vision
  • scoping review
  • online shopping
  • C2C marketplaces
  • generative AI
  • screen readers
  • European Accessibility Act
  • accessibility research
  • gig economy

• Toward Independent Online Shopping of the Visually Impaired Through Voice-based Computer-Using Agent

  Subin Shin, Jeesun Oh, Suhyun Kim, Seoyeon Eom, Sangwon Lee (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper investigates how visually impaired users might shop online independently by interacting with a voice-based Computer-Using Agent (CUA) — an AI agent built on a Large Multimodal Model (LMM) that can perceive a screen, reason about i…

  • visual impairment
  • blindness
  • low vision
  • voice interface
  • conversational user interfaces
  • AI agents
  • large multimodal models
  • online shopping
  • e-commerce accessibility
  • human-AI interaction
  • wizard-of-oz
  • qualitative research

• How to design cognitively accessible digital design patterns for booking tickets: A participative study with Easy-to-Read users.

  Sabina Sieghart, Björn Rohles, Kim Corti, Trang Nguyen, Ann Bessemans (2026) — Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  Sieghart and colleagues tackle a persistent gap in cognitive accessibility research: digital design patterns are almost never validated with Easy-to-Read (ETR) users — adults with intellectual disabilities who can read at a basic level. The paper rep…

  • cognitive accessibility
  • Easy-to-Read
  • intellectual disability
  • participatory design
  • digital design patterns
  • usability
  • inclusion
  • user study
  • interaction design
  • e-commerce accessibility

• From Screen Reading to Aural Glancing: Towards Instant Access to Key Page Sections

  Prathik Gadde, Davide Bolchini (2014) — Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS 2014)

  This paper addresses a fundamental problem in screen reader navigation: while sighted users can glance at a web page to instantly understand its structure and locate relevant sections, screen reader users are forced to listen to content serially, mak…

  • screen readers
  • web navigation
  • blindness
  • visual impairment
  • e-commerce accessibility
  • aural browsing
  • crowdsourcing
  • JAWS

• User requirement analysis for a railway ticketing portal with emphasis on semantic accessibility for older users

  Michael Leitner, Özge Subasi, Norman Höller, Arjan Geven, Manfred Tscheligi (2009) — Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibility (W4A)

  This paper investigates the user requirements of older adults using an online railway ticketing portal operated by a nationwide Austrian railway company. The researchers employed a mixed-methods approach combining a large-scale online questionnaire (…

  • older adults
  • semantic accessibility
  • user requirements
  • universal accessibility
  • e-commerce accessibility
  • user-centered design
  • web accessibility

• AIDE: Automatic and Accessible Image Descriptions for Review Imagery in Online Retail

  Rachana Sreedhar, Nicole Tan, Jingyue Zhang, Kim Jin, Spencer Gregson, Eli Moreta-Feliz, Niveditha Samudrala, Shrenik Sadalgi (2022) — Proceedings of the 19th International Web for All Conference (W4A)

  This paper from the Wayfair Next team presents AIDE (Automatic Image Description Engine), a multi-modal system that automatically generates alt-text for user-submitted review photos on e-commerce sites. While product images on retail sites sometimes …

  • alternative text
  • image description
  • online shopping
  • blindness and low vision
  • computer vision
  • natural language processing
  • user-generated content
  • e-commerce accessibility