Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
42 results found tagged workplace accessibility.
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Lost in Translation: Understanding Autistic-Neurotypical Communication Style Differences in Job Postings
This CHI 2026 paper investigates a concrete and consequential site of autistic-neurotypical (NT) communication mismatch: the written job posting. Autistic adults face an approximately 85% unemployment or underemployment rate (compared to 4% in the ge…
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Surveilling Suitability: How AI Hiring Interviews Impact Job Seekers with Disabilities
This CHI 2026 paper reports a qualitative study of how AI-driven hiring interview platforms — asynchronous video interview tools (e.g., HireVue) that use AI to score candidates on facial expressions, vocal cues, and behavioural data — are perceived a…
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Understanding How Accessibility Practices Impact Teamwork in Mixed-Ability Teams that Collaborate Virtually
This CHI 2026 paper examines how accessibility practices shape teamwork in mixed-ability teams—teams composed of disabled and non-disabled members—who collaborate virtually. While prior research has documented individual access barriers and the accom…
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Accessibility-Driven Information Transformations in Mixed-Visual Ability Work Teams
This paper presents a five-day diary study with follow-up interviews and two focus groups, examining how mixed-visual ability work teams perform accessibility-driven information transformations. The authors recruited 30 participants (18 BLV, 12 sight…
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Wireless Headset Communications for Vision Impaired Persons in Multi-User Environments
This paper addresses a practical workplace accessibility problem: vision impaired persons (VIPs) who work in call centres rely on screen reading software that outputs speech through headsets, but in multi-user environments with many wireless headsets…
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Understanding the Computer Skills of Adult Expert Users with Down Syndrome: An Exploratory Study
This paper presents an ethnographic study of ten adult expert computer users with Down syndrome, observed in their homes and workplaces for a minimum of two hours each. The research aimed to move beyond earlier survey-based studies (which relied on p…
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How Accessible is the Process of Web Interface Design?
This short paper investigates the accessibility challenges faced by blind web interface developers through interviews with six legally blind participants (all male, aged 29-48) who had experience building websites and online applications. Five used J…
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Accessible Crowdwork? Understanding the Value in and Challenge of Microtask Employment for People with Disabilities
This paper presents the first formal study of crowdworkers who have disabilities, using a mixed-methods approach combining in-depth interviews with 17 people (8 disabled crowdworkers and 9 job coaches for people with disabilities) and a survey of 631…
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Reading-Assistance Tools Among Deaf and Hard-of-Hearing Computing Professionals in the U.S.: Their Reading Experiences, Interests and Perceptions of Social Accessibility
This research investigates the reading experiences, needs, and interests of Deaf and Hard-of-Hearing (DHH) computing professionals in Automatic Text Simplification (ATS) tools—software that automatically rewrites complex text to make it easier to rea…
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Understanding the Challenges Faced by Neurodiverse Software Engineering Employees
This paper presents pioneering research into the workplace experiences of neurodiverse software developers, combining qualitative interviews with quantitative survey data. The researchers conducted semi-structured interviews with 10 neurodiverse indi…