Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
18 results found tagged employment.
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The Invisible Work of Accessibility: How Blind Employees Manage Accessibility in Mixed-Ability Workplaces
This qualitative field study examines how blind employees navigate accessibility in shared office environments where they work alongside sighted colleagues. The researchers conducted a multi-session study with five blind office workers (ages 25-54) a…
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Introducing People with ASD to Crowd Work
This paper explores whether crowdsourcing platforms like Amazon Mechanical Turk (AMT) can provide viable employment opportunities for adults with Autism Spectrum Disorder (ASD). With an estimated 50-75% unemployment rate among adults with ASD in the …
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The Crowd Work Accessibility Problem
This paper examines a largely overlooked accessibility problem: the inaccessibility of crowdsourcing tasks themselves. While crowd work platforms like Amazon Mechanical Turk (AMT) offer potential employment benefits for people with disabilities — fle…
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AI and Gamification for Employees with ADHD: A Tool for Enhancing Workplace Focus & Productivity
This paper presents WADAQ, an AI-driven gamification tool designed to support employees with ADHD in improving focus, task management, and workplace productivity. The system operates in three stages: first, machine learning classification models pred…
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Accessible Workplaces through Accessible ICT Solutions and Inclusive Procurement Practices
This short paper examines how accessible ICT solutions and inclusive procurement practices can help reduce digital barriers in workplaces, with a focus on the Norwegian context. Tsvetkova argues that inaccessible workplace technology is a significant…
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Investigating the Work Practices of Assembly Line Workers with Visual Impairments
This paper investigates the work practices and experiences of assembly line workers with visual impairments at Blind Industries and Services of Maryland (BISM), an organization that provides training and employment to individuals with visual impairme…
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Understanding Human-AI Misalignment in LLM-Based Job-Seeking Support for Neurodivergent Users
This paper examines how misalignments manifest between neurodivergent job-seekers and a GPT-4-powered career support chatbot deployed by Mentra, a neuroinclusive employment platform with over 46,000 neurodivergent users. The researchers analysed 348 …
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Beyond Accessibility: Understanding the Ease of Use and Impacts of Digital Collaboration Tools for Blind and Low Vision Workers
This paper presents results from a large-scale online survey of 155 blind and low vision (BLV) screen reader users, evaluating the ease of use of 30 widely used digital collaboration tools across five categories: videoconferencing, asynchronous messa…