Literature Reviews

Reviewed research papers, articles, and publications relevant to digital accessibility.

• Creating 'a Simple Conversation': Designing a Conversational User Interface to Improve the Experience of Accessing Support for Study

  Francisco Iniesto, Tim Coughlan, Kate Lister, Peter Devine, Nick Freear, Richard Greenwood, Wayne Holmes, Ian Kenny, Kevin McLeod, Ruth Tudor (2023) — ACM Transactions on Accessible Computing

  This paper presents the ADMINS (Assistants for the Disclosure and Management of Information about Needs and Support) project, which developed a virtual assistant named "Taylor" to help students disclose disabilities and arrange support at The Open Un…

  • conversational user interface
  • chatbot
  • virtual assistant
  • disability disclosure
  • higher education
  • administrative burden
  • accessibility

• Exploring Smart Speaker User Experience for People Who Stammer

  Anna Bleakley, Daniel Rough, Abi Roper, Stephen Lindsay, Martin Porcheron, Minha Lee, Stuart Alan Nicholson, Benjamin R. Cowan, Leigh Clark (2022) — Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '22)

  This paper investigates how people who stammer experience smart speakers in their daily lives over a three-week period. The researchers deployed Google Nest devices in the homes of 11 participants (mean age 33, recruited through the STAMMA charity in…

  • stammering
  • stuttering
  • speech disfluency
  • smart speakers
  • voice interface
  • speech recognition
  • conversational user interface
  • user experience
  • diary study
  • speech and language therapy