Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
20 results found tagged digital literacy.
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About the relevance of accessibility barriers in the everyday interactions of older people with the web
This paper reports findings from a remarkable 3-year ethnographic study (2005-2008) of 388 older people (aged 65-80) using web and computer technologies in their daily lives at the Àgora adult centre in Barcelona. Unlike most accessibility research t…
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W4A Camp Report 2014 Edition
This report summarizes the discussions from the 2014 W4A Camp, an unconference session held at the end of the W4A conference where accessibility researchers informally debated topics they considered important for the field. Chaired by Giorgio Brajnik…
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Remote IT Education for Senior Citizens
This paper addresses the challenge of teaching IT skills to senior citizens in Japan, where the elderly population ratio has reached 25% nationally and up to 40% in some regions. The authors identified that peer teaching — skilled seniors teaching un…
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Supporting Older Adults in Using Complex User Interfaces with Augmented Reality
This demonstration paper presents an augmented reality system that provides step-by-step visual guidance to help older adults navigate complex user interfaces. The core problem is that older adults frequently struggle with complex digital interfaces …
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Gender and Help Seeking by Older Adults When Learning New Technologies
This paper investigates whether the gender stereotype that men are more reluctant to ask for help applies in the context of older adults learning new technologies. The study was motivated by the observation that if older men avoid asking for help wit…
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Personalization and Layering to Simplify Computer Accessibility
This demonstration paper presents Morphic, an operating system extension that combines auto-personalization, complexity layering, enhanced feature discovery, and Install on Demand (IoD) to make computers easier to use for people who face barriers due…
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A Case for Making Web Accessibility Guidelines Accessible: Older Adult Content Creators and Web Accessibility Planning
This short paper presents an experience report on partnering with older adult content creators at an independent living community to support web accessibility planning for their internal resident website. The website served as a civic participation t…
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Scaffolding Digital Literacy Through Digital Skills Training for Disabled People in the Global South
This paper presents a digital skills training intervention for 138 blind and partially sighted (BPS) and deaf and hard-of-hearing (DHH) people across India and Kenya, grounded in Vygotsky's Scaffolding Theory. The study addresses the digital divide f…
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Development and Evaluation of the Mobile Tech Support Questionnaire for Older Adults
This paper develops and validates the Mobile Tech Support Questionnaire (MTSQ), a standardised instrument for measuring older adults' preferences for and perceived quality of technology support during ongoing mobile device use. While mobile device ow…
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Information Wayfinding of Screen Reader Users: Five Personas to Expand Conceptualizations of User Experiences
This paper presents five user personas representing the diverse range of screen reader experiences, developed from observations across several studies with blind screen reader users. The authors challenge the common assumption in research and develop…