Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
17 results found tagged accessibility barriers.
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Disqualified by Disability: The Exclusion of Disabled Workers by Digitized Hiring Assessments
Luria, Scherer, Aboulafia, and Thakur — researchers at the Center for Democracy and Technology — conduct a qualitative, human-centered study of how "digitized assessments" (personality tests, gamified cognitive tests, situational judgement tests, emo…
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Emerging Issues, Solutions & Challenges from the Top 20 Issues Affecting Web Application Accessibility
This poster paper presents the results of a second in-depth analysis of hundreds of accessibility issues documented across real web application projects at the U.S. Social Security Administration (SSA), compared with findings from a prior study of ov…
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Evaluating Existing Audio CAPTCHAs and an Interface Optimized for Non-Visual Use
This paper presents the first large-scale evaluation of audio CAPTCHAs — the purportedly accessible alternative to visual CAPTCHAs — revealing that they are dramatically more difficult for both blind and sighted users. The study gathered 10 types of …
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Accessible Crowdwork? Understanding the Value in and Challenge of Microtask Employment for People with Disabilities
This paper presents the first formal study of crowdworkers who have disabilities, using a mixed-methods approach combining in-depth interviews with 17 people (8 disabled crowdworkers and 9 job coaches for people with disabilities) and a survey of 631…
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An Epidemiology-inspired Large-scale Analysis of Android App Accessibility
This paper presents the largest analysis of Android app accessibility to date, testing 9,999 free apps from the Rico repository for seven distinct accessibility barriers. Drawing on epidemiological methods, the authors frame accessibility barriers as…
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Social Media Platforms for Low-Income Blind People in India
This groundbreaking study provides the first analysis of social media use and non-use by low-income blind people in rural and peri-urban India—a population largely absent from accessibility research despite India having the world's largest blind popu…
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Epidemiology as a Framework for Large-Scale Mobile Application Accessibility Assessment
This paper introduces a novel conceptual framework for understanding mobile app accessibility by drawing an extended metaphor from epidemiology — the study of disease patterns, causes, and effects in populations. The core insight is that app accessib…
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An Integrative Accessibility Engineering Approach Using Multidimensional Classifications of Barriers in the Web
This paper presents multidimensional classifications of web accessibility barriers derived from the large-scale German study "Web2.0/Accessible," commissioned by Aktion Mensch, which surveyed 671 disabled internet users via an accessible online quest…
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Exploring Accessibility of Mobile Applications Through User Feedback: Insights from App Reviews in a Systematic Literature Review
This systematic literature review examines how user reviews from app stores have been used to study the accessibility of mobile applications. The authors searched five major academic databases (ACM, IEEE, ScienceDirect, Scopus, and Web of Science) an…
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A Survey of Technology Accessibility Problems Faced by Older Users in China
This paper presents the broadest survey of web accessibility for older users conducted in China at the time, with 180 valid responses from participants across all 25 Chinese provinces. The web-based questionnaire was supplemented with in-person discu…