Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
14 results found tagged disability employment.
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Accessible Crowdwork? Understanding the Value in and Challenge of Microtask Employment for People with Disabilities
This paper presents the first formal study of crowdworkers who have disabilities, using a mixed-methods approach combining in-depth interviews with 17 people (8 disabled crowdworkers and 9 job coaches for people with disabilities) and a survey of 631…
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'Your Duties Are To Sweep A Floor Remotely': Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers' Successful Use of Digital Platforms
This paper investigates barriers that low-income job-seekers face when using digital platforms to find work, based on 27 semi-structured interviews with US residents earning under $45,000 who had searched for paid work in the previous two years. The …
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Evaluating the Accessibility of Crowdsourcing Tasks on Amazon's Mechanical Turk
This paper presents a heuristic accessibility evaluation of Amazon Mechanical Turk (MTurk), a crowdsourcing platform where workers complete short tasks (Human Intelligence Tasks, or HITs) for small payments. The authors argue that crowd work platform…
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Comparing Tactile, Auditory, and Visual Assembly Error-Feedback for Workers with Cognitive Impairments
This paper compares three modalities of error feedback — tactile, auditory, and visual — for cognitively impaired workers performing manual assembly tasks at sheltered work organizations. Industrial manufacturing companies increasingly outsource asse…
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Disabilities, Opportunities, Internetworking and Technology (DO-IT) on the electronic highway
This paper describes DO-IT (Disabilities, Opportunities, Internetworking and Technology), a National Science Foundation-funded project based at the University of Washington's College of Engineering. DO-IT was designed to recruit and retain students w…
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Employment in the Digital Age for People with Impairments
This position paper from Kevin Carey of the Royal National Institute of Blind People (RNIB) offers a provocative critique of existing disability employment strategies in the context of digital transformation. Carey argues that while no technological …
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Barriers to Employment: The Deaf Multimedia Authoring Tax
This paper from Gallaudet University describes through firsthand experience the enormous additional burden — termed the "deaf multimedia authoring tax" — that deaf and hard of hearing (DHH) people face when creating accessible multimedia content for …
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The Crowd Work Accessibility Problem
This paper examines a largely overlooked accessibility problem: the inaccessibility of crowdsourcing tasks themselves. While crowd work platforms like Amazon Mechanical Turk (AMT) offer potential employment benefits for people with disabilities — fle…
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Microsoft's Journey Towards Inclusion
This industry paper by Microsoft's Corporate Affairs Director for Australia outlines Microsoft's four-pillar accessibility strategy and its practical implementation across recruitment, onboarding, workplace culture, and innovation. The four pillars a…
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Working Together: Technology as the Foundation for Better Employment Outcomes for People with Disability
Written by Australia's Disability Discrimination Commissioner at the Australian Human Rights Commission, this keynote paper draws on the findings of the 2016 "Willing to Work" national inquiry into employment discrimination against older Australians …