Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
75 results found tagged qualitative research.
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"I just thought it was me": How Smartphones Fail Users with Mild-to-Moderate Dexterity Differences
This paper examines the smartphone experiences of people with mild-to-moderate dexterity (MMD) challenges — a population largely overlooked by accessibility research that tends to focus on more severe motor disabilities requiring specialized assistiv…
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Complex Dynamics: Disability, Assistive Technology, and the LGBTQIA+ Community Center Experience in the United States
This paper explores the experiences of LGBTQIA+ individuals with disabilities in community centers in the United States, focusing on the role of assistive technology (AT) in these spaces. The researchers conducted 11 semi-structured interviews (60-90…
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Understanding Noise Sensitivity through Interactions in Two Online Autism Forums
This qualitative study examines how autistic people discuss and manage noise sensitivity by analyzing posts and comments from two online autism forums. Noise sensitivity is one of the most prevalent sensory processing challenges for autistic individu…
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Experiences of Autistic Twitch Livestreamers: "I have made easily the most meaningful and impactful relationships"
This paper presents a reflexive thematic analysis of interviews with 10 autistic adult Twitch livestreamers, exploring how autism uniquely shapes their experiences as content creators on a live video platform. The researchers first conducted a format…
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"I'm treating it kind of like a diary": Characterizing How Users with Disabilities Use AI Chatbots
This study investigates how people with disabilities actually use LLM-based chatbots like ChatGPT, Gemini, Claude, and Perplexity in their daily lives. While previous research has focused primarily on identifying harms that LLMs impose on the disabil…
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"An Old Bastard in Bright Orange Satin!": Zuzenna's Aphasia Diary: And Lessons Learned from DIY Augmentative and Alternative Communication
This paper presents a four-month qualitative study of Zuzenna, a stroke survivor living with aphasia in North London, and her self-made DIY communication diary that serves as an augmentative and alternative communication (AAC) device. Against a backd…
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"I Want to Connect, But...": Exploring Socially Isolated Older Adults' Views on Social Engagement and Technology for Connecting
This paper presents a qualitative study examining how socially isolated older adults perceive social engagement and the role technology might play in supporting their connections. The researchers conducted semi-structured interviews with 14 adults ag…
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Characterizing Smart Home Technology Usage Among Users with Disabilities through Reddit
This study examines how people with disabilities use smart home technology (SHT) by analyzing publicly available Reddit discussions across 12 disability-focused and technology-focused subreddits. The researchers collected 233 posts and comments from …
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Trying to Piece It Together: Exploring Accessible Error Detection in Emerging Privacy Techniques With Blind People
This paper investigates how blind people might detect errors in AI-enabled privacy techniques (obfuscation) used within visual assistance technologies (VAT). Blind people routinely use VAT apps like Seeing AI, Be My Eyes, Aira, and TapTapSee to acces…
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Understanding Accessibility for Physically Disabled Users in VR: Interplay of Physical, Digital, and Experiential Layers
This paper presents a qualitative study with 16 physically disabled participants exploring how they engage with Virtual Reality across three interconnected layers: physical (hardware and interaction paradigms), digital (avatars and virtual world desi…