Literature Reviews
Reviewed research papers, articles, and publications relevant to digital accessibility.
42 results found tagged user experience.
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User Experience of Autonomous Ferries: What Passengers Need and How to Design for It
Petermann and colleagues report one of the first in-depth qualitative studies of passenger experience on an autonomous urban ferry, drawing on 164 post-ride semi-structured interviews conducted during a three-week public trial of milliAmpere 2 in Tro…
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Incorporating Procedural Fairness in Flag Submissions on Social Media Platforms
This paper examines how the design choices embedded in social media flagging mechanisms shape users' perceptions of procedural fairness. Flagging — the ability for users to report posts or accounts that violate community guidelines — is a critical co…
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Automatic Text Simplification Tools for Deaf and Hard of Hearing Adults: Benefits of Lexical Simplification and Providing Users with Autonomy
This CHI 2020 paper is the first empirical study of lexical Automatic Text Simplification (ATS) with Deaf and Hard-of-Hearing (DHH) adult readers, and introduces user autonomy as a central design variable in accessibility ATS tools. Prior ATS researc…
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Design and Evaluation of Hybrid Search for American Sign Language to English Dictionaries: Making the Most of Imperfect Sign Recognition
This CHI 2022 paper tackles a practical problem faced by the roughly 200,000 students currently studying American Sign Language (ASL) in the US: how do you look up the meaning of a sign you just saw when you don't know its English gloss? Unlike writt…
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The Interplay Between Web Aesthetics and Accessibility
This paper investigates whether the commonly held belief that visually attractive websites are inherently inaccessible holds true. The research was conducted in two studies. In Study 1, 30 sighted web users rated 50 homepages (drawn from Alexa top UK…
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Uncovering the Role of Expectations on Perceived Web Accessibility
This short paper investigates how user expectations shape the perception of web accessibility for blind users, arguing that guideline compliance alone does not guarantee a satisfying user experience. The authors note a key gap: prior research found t…
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Experiencing EVA Park, a Multi-User Virtual World for People with Aphasia
This study examines the user experience of EVA Park, a multi-user virtual world designed specifically for people with aphasia (PWA) to practice conversations. Aphasia, a communication disorder most commonly caused by stroke (occurring in 45% of strok…
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Effects of Virtual Reality Properties on User Experience of Individuals with Autism
This study systematically examines how five virtual reality user interface attributes affect the experience of high-functioning individuals with autism spectrum disorder (HFASD). The research addresses a critical gap in VR design guidelines for autis…
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Immersive Virtual Reality for Older Adults: Empirically Grounded Design Guidelines
This paper establishes empirically grounded design guidelines for immersive virtual reality (IVR) experiences targeting older adults. The researchers conducted two complementary studies: first, a systematic literature review that compiled 67 design g…
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Performance and Pleasure: Exploring the Perceived Usefulness and Appeal of Physical Activity Data Visualizations with Older Adults
This mixed-methods study examines how older adults perceive and value different approaches to visualizing physical activity (PA) data from wearable activity trackers. The researchers combined semi-structured interviews (N=17) and an online survey (N=…